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Frequently Asked Questions
At the Bicycle Company we aspire to always provide the best quality products and advice to all our customers.
While we know that we have the best staff by far, we also realise that we might have missed some of your important questions.
Please feel free to navigate on the right and check out our FAQ’s.
If we still haven’t answered all of your questions please don’t hesitate to drop us an email.
Over and out, Time to Ride
How do I know what type of bike to buy?
We suggest you visit one of our stores. We’ve got great bike models for every type of cycling and we can explain the differences.
In making a selection, it helps if you can tell us how you’ll use the bike, where you’d like to ride and approximately how much you want to spend. Talk to friends who bike to find out what types they prefer, where they ride and what they recommend. If you plan to ride with these friends, you’ll probably want to get the same type of bike that they ride.
Do I need a dual suspension bike to ride off-road?
Dual-suspension bikes or full-suspension bikes, as they’re also called, are lots of fun and they can make your off-road rides more comfortable and provide additional control making you a better mountain biker. But, they’re not absolutely essential and plenty of people ride even challenging trails on bikes with only front suspension.
Still, there are enough benefits for most mountain bikers that we recommend considering dual suspension if you enjoy trail riding often. We mentioned increased control and comfort. Having front and rear shocks also allows you to safely tackle technical terrain that you might have avoided before, so the feature can extend your riding. Maybe better, because these bikes reduce the beating you take, you’re less tired during and after long rides and you’re a lot less likely to suffer back and neck pain, a common problem for some mountain bikers.
How much air do I put in my tires?
Almost all tires have the maximum pressure written on the tire side wall, never inflate it more than the maximum pressure.
For road racing tires, pump it before every ride, tires and tubes is porous and will lose pressure over time. Most road racing tires perform the best under pressure of 8bar or 120psi. If you over inflate the tire, there is a risk of damaging the rim and tire sidewall. However, underinflated tires on the other hand slows you down on a road ride when more than necessary tire is in contact with the ground.
Mountain bike tubeless tires pressure can differ from 2bar to 1.1bar, it depend on the rider weight. The heavier rider usually should pump his tire harder while the lighter rider should run a lower tire pressure. In MTB’ing the more contact there is with the ground the better grip the rider have, the tire also serves as a second shock absorber for the rider. Also remember to pump your MTB tires every day and check the level of sealant every two to three months.
Ek wil net laat weet dat ek baie impressed is met die TBC personeel se manier hoe hul met kliente werk, hulle is altyd ordentlik en help kliente so goed.Wayne Bird
TBC Wow awesome people!Alicia Deysel
5 star excellent service and help from the staff. Helpful info on the cycles in the shop and went the extra mile checking stock and selling me the bike I need. Thank you.Gerrie van der Walt
5 star service Giving back to the cycling community in Centurion.Sechaba Motsieloa